«To meet today’s public policy challenges – continued fiscal pressures, rising public expectations, more complex public policy issues – there is a crucial need to increase the level of innovation in the public sector. There is a fundamental need to increase the level of innovation within the public sector of OECD countries and EU states if they are to meet the challenges of the 21st century, a need which has only been increased by the fiscal pressures placed on many states by the 2008-9 crisis. (...)». Continue a ler no BACKGROUND AND CONTEXT.
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